The protocol
HOP, the Human Oversight Protocol
A decision-level determination of whether a competent human was positioned, informed, authorized and capable of materially changing a consequential AI-mediated decision before consequence occurred, and whether sufficient evidence exists to reconstruct that oversight afterward.
The four conditions
HOP evaluates four conditions in sequence. Each is a necessary condition. None is sufficient alone. Each condition is anchored to external authority rather than to an internally invented rubric.
What is published and what is not: every condition, and the authority behind it, is set out below. The dimensions, thresholds and gate logic behind a determination are controlled methodology and are not published. We disclose the construct we test, never the scoring mechanics. Publishing the mechanics would let a client engineer the result, which is the failure mode every self-assessment framework already has.
Positioned
Was the human placed at a point in the workflow where intervention was still possible before consequence occurred, and could the process actually be stopped?
Cal. Civ. Code § 1714.46
CJEU C-634/21
EU AI Act Art. 14
Informed
Did they receive what they needed to disagree, including the basis for the output, its confidence, and its documented failure modes?
EU AI Act Art. 14(4)
EDPS TechDispatch 2/2025
Authorized
Did they hold actual authority to override, and was overriding a survivable act inside the organization rather than a career cost?
CJEU C-634/21
EU AI Act Art. 26(2)
Capable
Were they competent in the specific matter, and was the workload compatible with judgment rather than throughput?
EU AI Act Art. 26(2)
EU AI Act Art. 14(4)(b)
Evidence model
HOP distinguishes two kinds of evidence item, and they fail differently. Collapsing them is the most common error in AI governance assessment, because it hides the more expensive problem.
Control conditions
Whether the safeguard existed at all. A hold that pauses issuance pending review. Authority to override without escalation. A reviewer qualified for the matter. If a control condition was absent, the oversight did not happen.
Evidence records
Whether anything survives that could prove it. Per-case timestamps rather than batch. A log of what was displayed at the moment of decision. Override records retained through the limitation period. If these are absent, the oversight cannot be reconstructed.
A control failure and an evidence failure need different remedies. One is a workflow problem. The other is an evidence-architecture problem, and it is the one organizations discover last, because nothing surfaces it until someone demands the record.
Determinations
A HOP Determination is not a maturity score, a colour or a percentage. It resolves to one of three findings, stated plainly, and is supported by a frozen, versioned Decision Record. Every determination pins the method version it was issued under.
The human was positioned, informed, authorized and capable. The evidence proves it, and the record is complete enough that the basis of the finding can be reconstructed years from now.
At least one oversight condition was not in place. This is a control failure. The record does not need to improve. The workflow does.
The controls may have been in place. Nothing survives that could prove it. Under challenge this is the same answer as no. It is also the finding that most evidence architectures are currently set up to produce.
Independence rules
Independence is a structural bar, not a policy preference. It is the reason a determination survives contact with someone who is motivated to discredit it.
- No implementation
- PromptID does not build, configure or remediate the controls it assesses. We identify gaps and reassess. We do not fix them for a fee.
- No contingent outcome
- Fees are not contingent on the finding. An assessor who is paid more for a favourable determination is not an assessor.
- Evidence-capped
- Findings are bound by the evidence produced. A client cannot argue its way to a stronger result.
- Separation of duties
- The person who collects evidence is not the sole person who determines against it.
- Measured reliability
- Agreement between assessors is measured, not assumed. Assessors work the same evidence independently and their determinations are compared. The instrument’s agreement statistics are published.
- Frozen record
- The record supporting a determination is versioned and sealed, so the basis of a finding cannot be edited after the fact without the edit being obvious.
Scope of the instrument
HOP has a deliberately narrow unit of assurance. Knowing what an instrument does not test is part of knowing what its findings are worth.
- What it assesses
- Human oversight of one consequential AI-mediated decision or decision class, at the level where liability attaches.
- What it does not
- HOP does not certify the AI system, validate a model, or assess an organization's overall AI maturity. Those are different questions and they need different instruments.
- Where it applies
- Workflows in which a human retains consequential oversight. Where authority is delegated to an autonomous system with no human approving each transaction, a different protocol is required.
Bring us a decision
The fastest way to know whether HOP applies is to describe one decision class and let us tell you plainly. Twenty minutes.